Brands Authorized Service

Learn about Brands Authorized Service

Authorized Warranty & Service

At La Mine d’Or, our commitment to exceptional service extends well beyond your purchase. As an authorized dealer for a selection of distinguished brands, we are pleased to provide professional service and support for the brands we proudly carry.

Warranty Service

We honour manufacturer warranty services in accordance with the terms and conditions established by each brand. Warranty eligibility, coverage periods, required documentation, and approved repairs may vary depending on the manufacturer.

Our knowledgeable team can assist with reviewing your warranty, assessing your service needs, and coordinating eligible repairs or service with the appropriate brand or authorized service centre.

Please note that proof of purchase, warranty documentation, or other information may be required before warranty service can be processed.

Service Fees and Shipping

While certain repairs and services may be covered under the manufacturer’s warranty, additional fees may apply depending on the specific warranty terms and the nature of the service required.

Shipping, insurance, handling, diagnostic, or other service-related expenses may not be included under the manufacturer’s warranty and may be the responsibility of the customer. Any applicable charges will depend on the individual brand, warranty coverage, service requirements, and destination.

Warranty coverage is determined by the manufacturer and is subject to its current terms, conditions, exclusions, and approval. La Mine d’Or cannot guarantee that a repair or service will be covered under warranty until the item has been reviewed and eligibility has been confirmed.

For questions regarding warranty coverage or service for a brand we carry, we invite you to contact our team. We will be pleased to guide you through the process with the care and attention your treasured pieces deserve.